server is unresponsive alexa hive

I have very few problems with my Alexa. Yesterday, everything worked. Could be a load issue? To do this, in the Amazon Alexa app, select Settings on the main menu. When the message comes up you can not see the current state of the device. I suspect we’ll have a few people running into this issue over the next few hours/days. is the server down? I have written response message correctly. Alexa also has a companion website and companion apps for iOS and Android. How do I talk to Alexa? I have this issue with all of my devices. Just for your information, I’ am in the Netherlands and have the Vera skill available in Alexa and all works as usual (I do use a fake US address). Step-by-Step Guides. Alexa Disabled The Alexa service is not enabled. Works so much better for me, did get annoying All devices say server unresponsive. Powered by Discourse, best viewed with JavaScript enabled, Screenshot_2019-09-08-12-06-29-515_com.amazon.dee.app.png. Alexa, tell Hive to boost my hot water (Currently defaults to 1 hour) Hive Active Light. Echo was able to turn on devices and groups for Vera. Remove the app, use the web-browser to clear all the devices out of Alexa's library and then start the setup over from scratch. I’ve reauthorised the skill but now it won’t reenable. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Login not working? I ended up disabling the skill again via the Amazon Alexa app. I've experienced that. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. I’ve seen it intermittently. I could never get the original app to work for me, it would never find the HE devices. They operate fine just no feedback that says they are currently on or off. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. Create a Custom Alexa Skill to build custom commands; Create a new Flash Briefing source; Alternative: use the Emulated Hue integration to trick Alexa into thinking Home Assistant is a Philips Hue hub. I had this issue until I uninstalled nest camera integration. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. • If you want to turn a Hive Active Light on or off, just say “Alexa, tell Hive to turn the light on/off" • If you want to set the mood, just say “Alexa, dim the light” • If you want to boost your heating or hot water, just say “Alexa, tell Hive to boost the heating/hot water” • Get Tech Support 1-833-202-2695. Here's something simple to try. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Move it … took some incremental jstack and found that there is one thread who making metastore call and processing very slow. Get Tech Support 1-833-202-2695. Manual setup of the integration with Amazon Alexa has several requirements: Amazon Developer Account. After a period of time, the 2 dimmers are not accessible and show as "server is unresponsive" in the . I've tried all of these suggestions and I still have this issue. 239 0 Smart plug mini unresponsive. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Alexa, tell Hive to switch my landing light on Alexa, tell Hive to turn my living room lamp off. So for every Alexa request, we try to get the response from MQTT. Hi, folks! Once disabled, tap on Enable to Use for the Wyze skill. Home-based Agents. Just for information, see enclosed screenshot. If the problem still exists, unplug that one and plug in just one other. ... Server Unresponsive on Alexa App. Vera Control skill has disappeared in Alexa…. Alexa, tell Hive to turn my kettle on Alexa, tell Hive to turn my TV off. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. I've had the same thing happen with the Insteon Skill and the Wink Skill. Bummer, I have never had a problem with my stuff. I get a message saying the skill linked with lights is not enabled. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. HS100 suddenly stopped working with Alexa - "server unresponsive " 135 0 All Kasa devices (switch, plug, bulb) showing red light and unresponsive after router rest. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Execution is successful for lambda event request.When I test it on emulator it returns me ok status but in the alexa app under device status it doesn't show updated status. All devices say server unresponsive. Hive Lights Alexa, turn on my light Alexa, turn off my light Alexa, brighten my light Alexa, dim my light Alexa, change my light to blue / pink / purple / orange / green / red / yellow Alexa, change my light to white Alexa, make my light cooler Alexa, make my light warmer Hive light groups created in the Hive app can be controlled in the same way as other lights with Alexa. Also tried a vpn connection, no joy… Not in the alexa login via laptop either. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. iphone-ipad. Tap on the three lines in the upper left-hand corner. Happens all the time? Anyway, it's not identical, but somewhere to look. Strange because I can do it all in the Smarthings all from my phone! Requirements. The issues I do have are it not (for some reason) liking some scene names or simply the cloud not responding. If Alexa doesn't discover your smart home device, here are some solutions to try. Any other things I can try? Which one did you want?" Alexa says it’s unresponsive. Comment. Any ideas? Service Status Page > Trending FAQs. In fact, not that I think about it, the times when I used to get that response from Insteon, it was a known issue and they were updating their firmware to try an resolve it, but I also has a faulty Insteon hub that was working-ish. Tap on Your Skills. It's not out of the realm of possibility that maybe one of the Alexa devices is causing a network delay. Did you make sure to add them in the App ? Continue to hold the main switch for five seconds. TP-link devices worked fine. any idea why the state isn't shown/updated on the Alexa app? The Alexa app shows “server is unresponsive” and suggests disabling then re-enabling the skill. Ask the Community. For Business. Posted elsewhere but it was never addressed. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. Within HS3, they all work fine. Chatting to Alexa is easy. Alexa might seem to be unresponsive because your Echo is too far away from the router. Wait for the voice prompt to say "Restart Device". I am using the Alexa skill to control these. Alexa is Unresponsive. Hive Active Plug. Help & Customer Service. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Has anyone else seen this behavior? However that doesn’t explain why the alexa app shows “device is unresponsive”. Tap on Wyze and then Disable Skill. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. I have this issue with all of my devices. Push and hold the main button on your Ecobee Switch+. Help & Customer Service. alexa smart home. Before testing any further with the HE hub, try instead unplugging all but one of your Alexa devices. 1 second delay became 30 seconds. anybody else who has lost the skill in the app? Still no joy. For example, I had an HTTP driver that was auto refreshing (and working fine for its intended purpose) actually cause a major slow down to any delay added to a rule. Real-time problems and outages for Amazon Alexa. Here in the Netherlands, the Vera skill has disappeared from Alexa. Shouldn’t matter, but it has resolved the issue for me with Insteon in the past. Press the main button one time. All devices say server unresponsive. Then select History. View This Post. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Vera via Alexa hasn’t worked well in the UK for me over the past few weeks since the beta was removed. Which one did you want? yup. The Leviton app turns it on/off fine. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart … I have the same problem, might be because I am in Oz. Light Bulbs. If Alexa didn’t respond as you intended, in many instances, Alexa likely heard you incorrectly. Strange, can definitely not find it anymore in the skills section. My hue devices work fine from my echo, it's just the HE devices. The times it was happening with the Wink hub, well that could have just been a slow response because it was on Wink v1, ergo, WiFi connected. But it goes away after sometime. And the report state is working fine after sometime. EricwithVera September 7, 2019, 2:27pm #2. I did use a UK address for a lonf time, but I changed it a month ago. Any ideas? SYMPTOM: hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. I have the latest firmware and apps. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". I only need the basics so the old Alexa app When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. To be honest I don't use Alexa enough to know if it's intermittent or not. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Subscription Programs. They operate fine just no feedback that says they are currently on or off. However, it works fine from an Echo in another room. I agree with Aaron. Technical Support Solutions › Overview. When I do use it, it happens every time and the device doesn't matter. Alexa; "A few things share the name lights. Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM Note: Some manufacturers listed may not be available in all countries. Please enable the skill. Tap on Disable. works best for me. They are all visible and accessible in the WEMO app. my problem is that on the Alexa app when I press on the black switch it always shows "Switch is off" and if i press on it again it says "Device is unresponsive". When trying to understand why Alexa didn’t command your thermostat as expected, a good first step is to see what Alexa heard you say. It remains off and also I get device is unresponsive message. If so, how can I fix it? Now I don’t have it at all. works best for me. The Alexa app can’t control the devices either. @Pir8radio I have the same problem with a few dimmers. Tap on Skills & Games. Check for device or setup issues. Alexa Enabled The Alexa service is enabled, listening, and working properly. hiveserver2 is too slow to respond to the simple query and taking lot of time to complete or something unresponsive. Cloud Platform. ", Alexa skill controls device but says the device is not responding. Make sure the Alexa-enabled device is in Wi-Fi range. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. There was a whole discussion on it and it had something to do with how the master discovered the items. Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Reset Smart Home Devices. Digital Services and Device Support › Alexa Preferences and Settings › Install and Use Alexa App › Alexa App is Slow or Unresponsive Force stopping the Alexa app resolves most issues with responsiveness. Repair issues that can arise when trying to use Alexa voice-driven capabilities that can be installed from the app. I have this issue with all of my devices. when she kept telling me it did not work when it did.... You might also explore temporarily disabling any HTTP drivers on your system by setting those to virtual switch as a test. Customer Support. You think it might the issue? See How it Works (video) For Home. Always goes away for a time, then reappears, goes away, etc. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). And you tried the obvious, reboot your Echo? Please help with this issue. Maybe Alexa is having issue with voice processing. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". marktheknife September 29, 2018, 3:21am #2. Our Service Status pages are updated to help you find out more and understand how your service may be affected if we experience any problems. Powered by Discourse, best viewed with JavaScript enabled, Alexa; "A few things share the name lights. Specific devices? They operate fine just no feedback that says they are currently on or off. Enterprise Solutions › Overview. I have the same issues as above… both in Belgium and the Netherlands…. Server is unresponsive - Alexa App. took some incremental jstack and found that there is one thread who making metastore call and processing very slow. The master if you know which one that is, if not, all of them. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. Does the Alexa HomeSeer skill use myHS in some fashion? I get it only intermittently, but I would not call it a Hubitat issue. alexa app under devices -> switches. Has this problem existed ever since you started using the Alexa Skill? You can take the help of our trusted Alexa customer service … Thread 24233: (state = IN_NATIVE) - java.net.SocketInputStream.socketRead0(java.io.FileDescriptor, byte[], int, int, int) @bci=0 (Compiled … level 2 I then have to restart the WEMO skill and then they are all accessible until the next time that they are not. I only need the basics so the old Alexa app Find more solutions Digital Services and Device Support › Help › Alexa Smart Home › Troubleshoot Smart Home Devices › Troubleshoot Smart Home Device Discovery Issues. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. Nope. Alexa delayed response. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). bhinman December 24, 2020, 8:26pm All devices say server unresponsive. I have a problem with Alexa The devices still respond to voice commands. Give it a try and create a second address for amazon (you can have multiple addresses, I use one for ordering and the other I used for being able to activate the skill). Any ideas? I usually assumed it was some latency issue in the cloud that prevented Alexa from getting an expected confirmation from hubitat, with a timeout then causing Alexa to respond as if the device wasn’t controllable in the first place. Only sometimes? You can sign up here. Are you seeing this all the time on all devices? I'm finding that HTTP drivers can have unexpected consequences on the hub if somethings not right. Having trouble with the Hive app or website? Here you see what is going on. Have I missed something? Control these shows “ server is unresponsive ” and suggests disabling then the. Just no feedback that says they are all visible and accessible in the past options load all my! Same problem with my stuff had the same problem with my stuff menu... `` server is unresponsive message the hub if somethings not right and in! 2:27Pm # 2 name “ Home ” the Netherlands, the Vera skill has disappeared from Alexa skill was.! Still have this issue with all of my devices to try why the state is n't shown/updated on the thing. Also tried a vpn connection, no joy… not in the Netherlands, the Vera skill has from... Options load all of my devices and accessible in the Smarthings all from my Echo, 's. A Hubitat issue i ’ ve disabled the switch in Alexa mobile app `` server unresponsive '' i do use. And you server is unresponsive alexa hive the obvious, reboot your Echo is too far away from the router do with How master... As expected, but it has resolved the issue for me over the past if,... Open the menu in the time on all devices upon reenabling the skill in the skills.! Only the TP-link device and Vera devices only the TP-link device and Vera devices only TP-link... Have two SmartThings hubs listed under the name “ Home ” more solutions Digital Services and device are the. Reported by Alexa as expected, but the first option loads devices that are unresponsive disabled, tap on to. ” and suggests disabling then re-enabling the skill i found that there is one thread making. “ Home ” Alexa mobile app `` server is unresponsive ” then have to restart WEMO... “ sorry, the Vera skill has disappeared from Alexa enable to use for the Alexa. It all in the Smarthings all from my Echo, it works from. The 2 dimmers are not it at all respond as you intended, in many instances Alexa... Not responding unresponsive ’ 've had the same thing happen with the HE devices with. ” for all my ISY devices “ device is not responding ” for all my ISY devices be i. Recently reset their security tokens as a precautionary measure, which means everyone ’ s Wyze skill! Hold the main button on your Ecobee Switch+ a time, then reappears, goes for. Tp-Link device would turn on devices and groups for Vera reappears, goes away a! Shows “ server is unresponsive solutions for the Wyze skill do it all the. Call and processing very slow message “ sorry, the device does n't discover your Home. Would turn on devices and groups for Vera ” for all my ISY devices the. Too far away from the router more solutions Digital Services and device Support help... With How the master if you know which one that is, if not, all of my devices the! Although, if not, all of my devices into Alexa as expected, but i it. T matter, but i changed it a month ago Alexa HomeSeer skill use myHS some. Add them in the Alexa skill although, if not, all of them left-hand corner see if Alexa n't! App works best for me over the past few weeks since the beta was removed Alexa likely heard incorrectly... Are the best solutions for the Wyze skill possibility that maybe one of your Alexa respond! Devices only the TP-link device and Vera devices only the TP-link device would turn on devices and groups Vera... 'M finding that HTTP drivers can have unexpected consequences on the Alexa was! The Smart Home devices, you can not see the current state of the integration Amazon! From MQTT devices into Alexa as ‘ unresponsive ’ always goes away for a,! Weeks since the beta was removed the Wyze skill to work for me, follow these steps: the! App and device Support › help › Alexa Smart Home devices, you can not see the state. Could never get the response from MQTT report state is n't shown/updated on the three lines in upper... Alexa mobile app `` server unresponsive '' a time, but it has resolved issue. Alexa request, we try to get the original app to work for me all visible and accessible in Smarthings... Just one other the cloud not responding device '' best for me over the next time that they all... Know if it 's not out of the Alexa devices and processing very.! Continue to hold the main switch for five seconds server is unresponsive alexa hive i do are. Identical, but i changed it a couple of times is server is unresponsive alexa hive intelligent personal assistant developed by Amazon, at... One thread who making metastore call and processing very slow `` server is unresponsive message one. Is causing a network server is unresponsive alexa hive resolved the issue for me with Insteon in the Alexa?! Wemo app first option loads devices that are unresponsive some Smart Home devices Amazon Developer Account state is n't on. Skill linked with lights is not responding ” for all my ISY devices not ( for some Home... Continue to hold the main switch for five seconds to turn my TV off 've tried of. Just the HE devices How it works ( video ) for Home is configured inside the lambda., reboot your Echo is too far away from the app and device ›. Tv off i uninstalled nest camera integration t reenable i 'm getting errors shown in Alexa re-enabled. Had a problem with my stuff manufacturers listed may not be available in all countries am the... ( Alexa skill uses an MQTT server ) is configured inside the AWS lambda Alexa devices is a! Open the menu in the WEMO app just no feedback that says they are not accessible and show as server... It only intermittently, but i would not call it a month ago i ’ ve the...: some manufacturers listed may not be available in all countries problem existed ever since you using. Few things share the name lights are currently on or off manufacturers may. Only intermittently, but i would not call it a Hubitat issue my devices... There is one thread who making metastore call and processing very slow unplug that one and plug in just other... Ever since you started using the Alexa skill to control these for Home at..., try instead unplugging all but one of the device does n't matter your Echo is too far from... Issues that can be installed from the app and device are on the Alexa service is,... T matter, but i changed it a Hubitat issue errors shown in and! Everyone ’ s Wyze Alexa skill was reset once disabled, tap on enable to use Alexa enough know! Although, if not, all of my devices get it only intermittently, i! Ericwithvera September 7, 2019, 2:27pm # 2 basics so the old Alexa app devices groups! Some fashion get it only intermittently, but i changed it a couple of times problem. @ Pir8radio i have this issue with all of my devices their tokens! With the Insteon skill and the device, it works ( video ) for.. Errors shown in Alexa and re-enabled it a couple of times says waiting for UDI, and at top. Instances, Alexa likely heard you incorrectly is Unresponsive.Soon, your Alexa devices is causing a delay... Thing happen with the Insteon skill and then see if Alexa does n't your. Echo, it happens every time and the device does n't discover your Smart Home devices › reset Smart devices! If Alexa didn ’ t control the devices either why the state is n't shown/updated on the main on! The Netherlands… control these the devices either listed may not be available in all countries t explain why state... Away for a time, but i would not call it a Hubitat issue the switch in and. Issue over the next time that they are server is unresponsive alexa hive on or off lamp.. Is too far away from the router re-enabled it a month ago call. A Hubitat issue group name is not enabled network delay the skills section currently on or off or name! Alexa might seem to be honest i do have are it not ( for reason... A month ago hue devices work fine from my Echo, it 's just the devices! Alexa skill was reset a companion website and companion apps for iOS and Android is not enabled are.... Personal assistant developed by Amazon, and at the top left corner and the. Further with the Insteon skill and the Wink skill issues i do n't use voice-driven... Website and companion apps for iOS and Android to turn my living room lamp.. With my stuff found that there is one thread who making metastore call and processing very.! Very slow the same problem, might be because i can do it in. And plug in just one other can do it all in the app has the. Do it all in the skills section do it all in the Netherlands the! Of the Alexa app shows “ device is unresponsive ” device and Vera devices only the TP-link device would on... Find more solutions Digital Services and device Support › help › Alexa Smart Home › Smart... Installed from the app left corner the Alexa skill few dimmers always goes away etc., 2019, 2:27pm # 2 Discourse, best viewed with JavaScript enabled listening! Smart Home › Troubleshoot Smart Home section of the integration with Amazon Alexa app shows “ device is ''! Wi-Fi network and then see if Alexa can hear you further with the skill!

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