They pair just fine remotely but are not pairing securely. This is a guess but I think the encryption in the lock requires the pair process to be close to the hub. I am aware I could get new Z-Wave Plus modules but I don't want to spend cash when I know if it works in HomeSeer that its a software thing. However it would take a very long time to report the lock status. Then run the exclusion process on the lock and most importantly put the smartthings V2 hub in exclusion mode and then press the A button on the lock so as to force it to exclude itself from the hub. I was able to pair my SmartCode 916 lock with my SmartThings hub. Thanks so much for your clear directions here. I’ve never used the SmartThings IDE and was hoping to be more of a consumer of this rather than a developer. And ONLY THEN, was I able to pair this lock to my hub. Open the SmartThings app that is connected to your hub. I currently have one Kwikset 914 Z-Wave lock. I have this app installed and configured and it allows quite a lot of added functionality to the Kwikset 916 from within the SmartThings. No dice there either. An overview of how to pair or unpair Z-Wave and ZigBee devices to Harmony Hub Extender. I couldn’t remove it either. It … Not that something already securely paired functions..but does adding any new device securely function? I tried many times but it never paired. I had this some problem happen to me when I had a new 2GIG controller added, and I tried switching it to Secondary to ST. Then I tried removing the 2GIG and neither controller saw the device. Security on the outside, convenience on the inside. 6:09. It paired first time without an issues. Spare Parts 36,552 views. The 914 instructions said to hold it less than 12 inches from the hub when pairing. Is there something missing in … Explore a world of innovations. Hope this helps anyone with 2 controllers. I removed them from the doors themselves and have them touching the hub even and they do not pair securely at least as far as I can tell. Ok, a bit frustrated here. www.kwikset.com ZigBee Inclusion Guide Install and program the lock Re-name and test the lock Initiate the Inclusion process Include the lock Additional notes Follow the instructions in the supplied Installation and User Guide to install the lock on the door and program it with desired user codes and optional mastercode. Then they are not pairing fine, as the security keys are not exchanging. Connecting your SmartThings or Wink hub to Alexa is easy. I was hoping the app would allow me to set code but it doesn’t look like it. Removed it from Wink, tried to sync again in Hubitat, and it showed up immediately. Tried to install the user codes and it would not take. I had a long ethernet cable to help! I chatted with ST support last week and they thought it should be fine. The specs and internals look the same. While that might be true, it isn't true with Hubitat. It offers the ability to randomize the pushing of different numbers to prevent potential intruders from detecting your actual code. Before I converted all my kwikset to zigbee, I had to be <12" to pair them (and usually more like 3-6"). I assume everything should go well, since it should be just an improvement on the already proven 910 model. I tried it many times from about 10 feet away to directly on top of it almost. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! I probably went a little overboard but it works as it should now. I paired the lock with the Samsung SmartThings Hub. Learn how to install and pair your Kwikset Lock using the Xfinity Home app. I wish the instructions that came with the lock were a bit clearer in how to pair. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. I have one of the first 916 z-wave to market that had never been able to pair with my ST v1 or v2 The iron black is very attractive and the smooth edging adds to the overall effect. I kind of think it is a stupid design, but it is what it is, as they say. 3 Finishes. It was easy to install and pair to the Spectrum touchscreen control panel. I have gone through 2 of them and neither want to connect to smartthings. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. Lock Exclusion “Exclusion” refers to the process in which the lock is removed from a Z-Wave or ZigBee controller. Then removed what smart apps I had on the real and added them to the simulated lock. @ethayer: Next update to your code, you can add Kwikset 916 to the “Confirmed Locks” list in the readme.markdown: Yes, I’m working on this. Factory reset the 916 and pickup in the lock instructions at the door handling steps. Finally moving my Kwikset Locks from HomeSeer to Hubitat and having issues. Overkill but my lock is working as it should with the exception of the battery level status. That was true on all the hubs I paired them to, not just Hubitat. Except for User Lock Manager which I removed completely. Maybe this will help others. Never had any issue while on HomeSeer with the locks. Its been working great, haven't had any problems with it, although the door it's attached to is only 10 feet or so from the HE hub, with essentially direct line of sight. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock works with Echo Plus & Alexa, featuring SmartKey, Venetian Bronze 3.9 out of 5 stars 147 3 offers from $189.00 (and please don't say "I didn't have to do that with Homeseer". Long cable didn’t help. The 914 has a zwave plus board. Oh my god! I’d give Kwikset support a call. Kwikset smart locks integrate with multiple smart home platforms and home control systems. Not sure why, but many people have reported this strange behavior… Just keep watching for it to arrive! Just create an account, cut and paste code as a SmartThings and My Device, save, publish and it shows up in the SmartThings GUI. SmartCode 914 is a 10-digit, push-button smart lock from Kwikset. Powered by Discourse, best viewed with JavaScript enabled, Kwikset SmartCode 916 is not pairing with Smartthings, Gear icon in the top right corner of your hub, Scroll down and select Hub name ‘ACTIVE’ in green text. The whisper pairing mode zwave uses for locks is so low power that it rarely works further away. I did the reverse and moved the hub to the locks as I did not want to uninstall them. Should have read it more carefully. The hub is about 4-6 ft from the front door. Both of my Kwikset locks paired immediately but only when I brought the hub very close to the lock. This worked! Based on 10 operations per day, a single, new set of Alkaline batteries Transfer the Smart Apps from the simulated device to the newly paired 916. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. Clare Controls. The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. So I have a kwickset 916. @mike.maxwell any ideas? Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. None worked. It seems like securely joining Z-Wave isn't functioning on this build (2.2.1.116)? I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Thanks for the info—That low-power mode is interesting, and I guess it explains why they have to be so close. I've read the few posts here on the subject, but no luck so far. Yeah, chalk up a victory for the ST community. I literally made an account just so I could post here and thank you eternally! 1 Frequently Asked Questions How long will the lock operate on a set of batteries? I have a Kwikset 910 that I’ve tried to pair, also to no success. Test the codes to make Her is what I did. I can push the A link button and then the lock starts working. Strangely it took a while. Mine were a little flaky on reporting, so I swapped out the zwave modules for zigbee ones - perfect since then. Platform Partners. I just did a conversion on one of my Kwikset locks from standard zwave to Zigbee over lunch. I had problems pairing one of my 914s on arrival and ended it sending it back for a replacement. Will. Using the … Instead it lists the 916 under ZigBee. Shutdown all Z-Wave devices in the vicinity during pairing, that didn’t help either. While I'm primarily a zwave guy, this may convert me. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. Zigbee. Not quite sure how, but I did go back into Wink, and saw the lock was still listed there, despite my having reset it following the lock's own procedures. The 916 is described as being the same as the 914, just better looking. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. My only problem with it is I don’t have full control of the lock, just lock and unlock. We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. Sorry about my earlier comment, I missed the part above in your last post. (As many are, I'm new here with Wink's one-week-warning switch to a subscription model.). This article is only relevant for Harmony Hub devices that use Harmony Hub Extender. I would be surprised if it really won’t pair. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). No dice. This item Kwikset 916 Smartcode Zigbee Touchscreen Smartlock (Amazon Key Edition – Amazon Cloud Cam required), works with Amazon Alexa, featuring SmartKey Traditional Style in Satin Nickel. Last time I did it I measured starting at 5 feet away, moving a foot closer each time and trying to pair. 912 SmartCode Electronic Tustin Lever with Zigbee Technology. These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. Yes, radio waves are weird, and sometimes you can pair further away - but that is pure luck (and actually not how the lock was designed to be paired). Verified that the lock was reporting the correct status right away. I tested this ad nauseum with my three Kwikset locks before swapping out the zwave modules for zigbee ones. I didn’t see any information on where the pairing button was on the lock until I found this forum. Long story short, a second 916 arrived and it paired immediately. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. When forcing the lock to include securely (I though at least by setting Secure Join to All Secure Z-Wave) I still show no indication of it joining securely. I was able to lock the door from the ST app and use it in routines without issue. Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and … Again, joining the hub works fine, but there is no functionality. Note, DO NOT simply unplug the hub when you move, you must perform a shutdown from the settings menu as the internal database can become corrupted if you pull the power. My suggestion is to make sure you got the Zwave model, not the Zigbee and try un-pairing and pairing again holding 8 inches or so from the hub. ). Then reconnect your lock. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. Has anyone managed to get it paired with Smarthings? With these partnerships, we bring you smart home connectivity starting with your Kwikset smart lock. The specs and internals look the same. In theory, I could pull the lock from the door and get it very close to the hub (I have no way to get a longer ethernet cord any time soon), but even if that did work, then wouldn't it fail again when I put the hub where it needs to be, which is about 20 feet (straight line, line of sight, nothing in the way) away from the door? Kwikset SmartCode 914. Video SmartCode 915 & 916 Manual Door Handing Process. It’s really not that difficult. Installed the User Lock Manager and made sure that I was able to add codes and that the door worked with the codes. They were very helpful to me when I called in with a problem during my installation. Z-Wave 500. … It seriously had to be <1 foot - and even then sometimes I had to attempt it multiple times before the security keys would exchange. Powered by Discourse, best viewed with JavaScript enabled. Be sure to do a shut down from system menu on HE before removing from power. After pairing, the lock goes back to full power radio mode, which is why it works further away AFTER pairing. Plan to install it this weekend. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian. Free delivery on eligible orders of … Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. I removed them from the doors themselves and have them touching the hub. 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